If you can not find the answer to your question, please don’t hesitate to contact us. We will share our knowledge with you.
1. Do you silicone the joints, especially where the up-stands meet the worktop areas?
All work top joints are filled with colour blending silicone (Our silicone finishes the work! You have to see it!). We know the last touch is the most important stage for perfect finishing. It is very difficult to have massive granite kitchen work tops in one piece, in this situation, worktops usually need joints. Our standard of workmanship is always reflected in the high level of finishing. All joints are finished with very small bevelled, polished edges, which are about 1-2mm and are filled with coloured silicone. We can also do butt-joints. However, this system is not professional and we would rather not attend to this type of joining. A two piece worktop needs to be glued together. The gap needs to be filled with silicone and polished.
We feel that where quality is concerned, there is no place for shoddy work, short-cuts or poor craftsmanship.
2. What should I use for my kitchen worktop?
There are various types of worktops available in the high street, but if you want to have quality, durability, high standard workmanship and an individualistic luxury kitchen, you will need to use granite.
Granite is quarried from volcanic material, the minerals in the stone, being quarts and mica, give the stone it’s sparkle and will always differ to a certain extent, therefore nobody else will have the exact same work top as you. Not only will we treat it and polish it to the highest standard, but the worktop edgings, of which we have several styles, will give the whole worktop a more luxurious look. We can also provide the splash backs and up stands, in the same granite, all around the worktop, again giving the area a very professional and clean finish. Once you have granite installed, it will last forever.
Marble, although it is also a natural stone with beautiful grains, it is not as hard as granite, a little porous and even with treatment and polishing, it can still stain and being of such a light colour, you may need to take more care of it. Although marble is a wonderful stone for walls for instance, we would not recommend it for work tops, which get a lot of regular use.
Composite stone can also be used for work tops and being a mixture of actual stone and resin is very strong and more uniform in colour than the pure stone, therefore it is also used for kitchen and other work tops.
3. Can I see samples of your stone colours?
Yes, you are always welcome to visit our showroom Unit 3, Abbey Industrial Estate, Off Wandle Way, Off Willow Lane, Mitcham, Surrey CR4 4NA. If you decide to drive to our showroom we are near the A3, M25 and M4 motorways. We would suggest you get a print out of the computer map to help you. There is a direct train link from Victoria that will bring you to Mitcham Junction and we are a short walking distance from there. Not only will you see some finished work tops, but we also have numerous samples of the various granite, marble and composite stone work tops we can supply.
4. Do you supply different materials for kitchen work tops other than granite?
Yes, composite, quartz and marble work tops, but we would not recommend marble for actual work tops which are in constant use, due to this stone being not quite as tough as granite and being of a light colour generally, could stain. The composite stone mixture is stronger, very popular and more uniform in colour than the actual pure stone, which due to the minerals in the stone, will vary slightly from slab to slab and sometimes within the same slab.
5. What is the best thickness for work tops?
The standard thickness of the work tops is 30mm, however we can supply and install different thicknesses. This will always depend on individual kitchens, the furniture carcasses below the work tops, the depth of the units and the over hangs over the doors.
6. Can I have my work top in different, custom sizes?
Yes, we can customise your work top to suit your needs. We will work with you in respect to your requirements, design and imagination and together will provide you with a work top which will be a state of the art, unique and individualistic, which, nobody else will have. If you like we can make the work top in several heights, shapes, colour, with different splash backs and/or up stands. No job is too small, large or difficult for us. We enjoy working with the stone and enjoy making the finished article with our client’s interest at heart. It gives us great satisfaction to know our clients’ individual ideas can be produced.
7. What should I use for my kitchen up-stands?
We at Granite Worktops London Ltd., will install your up-stands and can either use the same stone as the actual work top, or another colour or perhaps different shaped up-stands and back splashes. All is possible at Granite Worktops London Ltd. The word ‘Impossible’ does not exist in our dictionary!
8. What should I use for my kitchen hob splash back?
We will assist you in this respect. We shall, together with your design, or our designer’s ideas, install the splash back which will best suit the work top. One can use either the same stone, or different if you prefer, to make an original totally different and unique appearance to your kitchen.
9. What should I use for my kitchen floor?
A kitchen floor can either blend in with the rest of the furniture, worktop and walls, or it can stand out. Either way making it a joy to enter and see a total picture. As to the products that can be used for flooring, the choice is yours, but there is a huge range of flooring for kitchens. We would, of course, recommend the best, that being granite, as it is the hardest and most durable stone, with the minerals in the stone, giving it the sparkle, or composite stone, which would be more uniform in colour. Marble can also be used, again a wonderful stone, but having normally very light colouring, even when treated and polished, you may have to care for it more than you would with granite. All stone is durable, perfect to be walked on and so easily maintained. Stone has been used for flooring for centuries and will always be used. Depending on colour and design, the floor can either enlarge or reduce the optical illusion of the kitchen, whichever you wish it to do. Limestone is another stone that can be used, again it depends on the colour you wish to have on the flooring. If you would like to see the vast selection of stone we have in stock, as also samples of others please do visit us at our showroom at the address given under question No.3
10. Do I require a proper drawing to get a quotation?
It would be very helpful if you could either supply us with a drawing, plus dimensions or just the dimensions (Flooring only), to give us an approximate size of the area to be covered with stone. We would then be able to give you our estimate, bearing in mind that it won’t be until we have visited your property, that you would receive our actual quotation. If your enquiry is for a work top, then we would prefer a drawing showing where the hob, sink and taps are placed, as also a window, if over the area concerned. If you do have a window, we may recommend that the window sill matches the work top, in which case we would require the measurements of the window sill as well.
11. Will you visit us to make templates?
Yes, we will come out to make the template either as a direct result of your call, or when we receive your drawing, whichever the situation is.
12. What needs to be done before you template?
If you require a work top, then before we come to template, we would ask you to ensure all areas are free for us to work on, such as: the removal of all gadgets, and other items normally on your work top. If your kitchen or office is totally new, we would require your builder to leave the tiles off the walls, but to have it plastered ready for them. In this situation, we would also ask you not to have the hob, sink or taps installed. This will give us a true picture of what the measurements will be. Should the walls not be completely flat, we would then recommend you have up-stands and splash backs, to cover the irregularity of the walls. We would also require to know from you whether you need any drainage grooves and if so on which side of the sink.
13. Can we plaster the walls after you have templated?
As per question 12, the walls should be plastered before templating, if plastered between templating and the installation, the measurements will then not be accurate and the worktop would not fit properly. If, for whatever reason, the plasterer is unable to plaster the walls prior to us templating the area, then he could plaster after the work top is installed, but we would not recommend that, as the plastering could leave residue on the highly polished work top, thus ruining it and also the plasterer may wish to stand on the work top, again this would ruin the work top, as it could break under the weight. Either way, the walls should be plastered before the templating takes place.
14. Do I need to be there when you template the granite worktop?
We would prefer you to be there, but if that is impossible, then perhaps you could have a representative to be present on your behalf. There may be certain queries that have to be addressed, it would therefore be preferable for you to be there.
15. Do I need to be there when you install the granite work top?
Yes, it would be preferable for you to be there, as we would ask you to check that all is as per your requirements and then complete a Satisfaction Report. Should you personally not be available, then we would ask you to have a representative present to check everything on your behalf.
16. What do we need to prepare for time of installation?
Firstly we would ask you to ensure that the complete area to be worked on is clear of all gadgets and debris, and cleaned. We would also ask you to ensure the hob, sink and taps be taken out, but available for installation as soon as we have finished. We would also ask you to cover and protect any other work tops, tables, gadgets etc., as some cutting and polishing may be required on site and that would create some dust. The drawers and cupboard doors of the floor units should also be removed, so as to make the installation easier, bearing in mind that the stone slab is extremely heavy. If you have an overhang over the drawers, then your builders may need to put in some supports, as also for the narrow parts of the work top, in front of and behind the cut outs for the hob, sink and taps. If no supports are to be placed, we can strengthen the areas around the cut outs with fibre glass in the actual stone.
17. How long will it take to deliver and install my work top?
From templating to installation we ask you to allow approximately one week, but that is only if the stone slab you require is in stock. If the stone needs to be ordered, then it will take a little longer, perhaps up to 2 weeks. We shall be able to advise you accordingly at time of templating.
18. Does the plumber need to be on site when you fit the granite work top?
The plumber does not need to be there whilst we install the work top, and we would recommend that the work top is not used for 48 hours after installation, that includes the 24 hours for the sealant in the joints to set and 24 hours for the Stain Stop to settle. The Stain Stop will be included in the Care Kit which we shall provide you with when installation is complete. Therefore we would suggest your plumber is extremely careful if he needs to fix the taps immediately after we have finished, or we may suggest you use another method of obtaining water, so as not to risk spillage on the newly installed work top.
19. Do you seal your granite kitchen work top?
Yes, we do seal the granite kitchen work top. We seal and polish the work tops prior to installation, but there are times when some adjustments need to be made on site, where we shall also seal and polish.
20. Do you give guarantees for your work tops?
We can only guarantee the workmanship. Stone being a natural material, it cannot be guaranteed, but as we only purchase top quality stone, where the colour as also the state of the stone is closely checked, we do all we possibly can to ensure your work top is as perfect as possible. Bearing in mind that the ancient civilisations used granite and marble, which can still be seen in mint condition, the chances of anything going wrong is rare, but we would recommend not to allow anybody, not even young children to stand on it. Your work top will rest on the carcasses of the floor units, thereby not having the solid support throughout the slab.
21. How do you find your clients?
Most of our clients come from having browsed the web sites, but we also get many clients from recommendations.
22. What Areas Do You Service?
The areas we cover include Greater London, City of London, Westminster, Covent Garden, Kingston, Soho, Marylebone, South Kensington, Hampstead, Mayfair, Belgravia, Fulham, Kilburn, Islington, Bayswater, Battersea, Kew, Notting Hill, Highgate, Canary Wharf, London Bridge, Lambeth, Clapham Common, Vauxhall, Earls Court, Wimbledon, Richmond, Balham, Brixton, Acton, Chelsea, Hillingdon, Harrow, Barnet, Enfield, Wandsworth and outside London in South East including;Bedfordshire, Berkshire, Buckinghamshire, Essex, Hampshire, Hertfordshire, Kent, Surrey, Sussex, Oxfordshire where we have installed a variety of stone products such as granite kitchen worktops, marble worktops, limestone worktops, kitchen islands, window sills, bathrooms, showers, wet rooms, fireplaces, tables, counter tops, bar tops, breakfast bars, floors, (Inside and outside) walls, staircases and many more projects with and without our designs
We are also serving: Bedfordshire, Berkshire, Buckinghamshire, Essex, Hampshire, Hertfordshire, Kent, Surrey, Sussex, Oxfordshire.
Get in touch for a custom quote today!